Why hasn’t my PO (purchase order) number been uploaded to QuickBooks?
QuickBooks doesn't have a dedicated "PO number" field that Breww can use. Instead, they have "Custom fields", which you can set up with a name and whether you'd like them displayed on your sales invoices. When uploading an invoice to QuickBooks, Breww checks for a custom field called "PO number" (which QuickBooks may now create as a custom field by default), "PO reference", or "PO no". If a custom field with this name exists, Breww will populate it with the PO number from the invoice in Breww.
There is a thread on the QuickBooks forum as to how to manage your custom fields (here). Follow that guide to add a custom field called "PO number", and Breww will start populating this value in QuickBooks.
If you've renamed this field to something else, you'll need to rename it to "PO number", "PO reference", or "PO no" in order for Breww to find and use it.
Why can't I map my QuickBooks products to Breww?
In Breww, you're able to set accountancy accounts at various levels — for example:
- On individual customers
- By customer type
- On specific products
- Or via a default account
- You can also set accounts for charges like deposit schemes (this is what your error messages are related to)
This gives you a lot of flexibility. For instance, if both a customer and a product have an accountancy account set, Breww lets you decide which one should take priority.
However, QuickBooks works differently. In QuickBooks, accounts are tied to products, and you can’t specify different accounts per line or per invoice based on customer or other factors.
To bridge this difference and retain Breww’s flexibility, we handle it in a slightly different way. When syncing with QuickBooks, Breww creates placeholder products in QuickBooks named after the accounts you're posting to. We then use the description field in QuickBooks to carry over the actual product name from Breww. This allows the correct accounts to be used in QuickBooks, while still reflecting the real product names.
