Custom plugins (AKA addons or extensions) for Shopify & WooCommerce can be installed to add additional functionality over what is included in those platforms as standard.
Often, custom plugins will work well out of the box with Breww. However, sometimes they don't. Sometimes, they change the data in a way that Breww can work with, but sometimes, they make it impossible for Breww to process orders.
Breww does not officially support the use of any custom plugins
We cannot guarantee that Breww's Shopify & WooCommerce integrations will work if you have any plugins installed (especially those that change how orders are processed or the underlying order/product data).
Despite no plugins being "officially" supported, we are starting to maintain a list of those known to work (and those known not to). Your own mileage may vary.
Shopify plugins
| Plugin | Working | Comments |
|---|---|---|
| Zapiet - Pickup + Delivery | Yes | Known to have worked in the past, but cannot be guaranteed. Supports ensuring deliveries/collections are scheduled to the correct "delivery method" and customer-chosen delivery/collection dates being applied to Breww. |
| Social Supermarket | No | This platform results in order data that doesn't "add up" and so is incompatible with Breww. We get told things like a product is £10, plus tax at 20% and a total of £12.23 (when it should be £12). |
| Printful | Yes | Breww will import these products, even though they will be fulfilled directly by Printful. We recommend mapping them to a service product in Breww as they don't require your stock. |
| Teemill | Yes | Breww will import these products, even though they will be fulfilled directly by Printful. We recommend mapping them to a service product in Breww as they don't require your stock. |
WooCommerce plugins
| Plugin | Working | Comments |
|---|---|---|
| PW Gift Cards | Pro only | Only the "Pro" version is supported. The non-pro version doesn't provide us with the required API data to import orders that are "paid" for using gift cards. |
| YITH Gift Cards | Premium only | Only the "Premium" version is known to have worked in the past, but cannot be guaranteed. |
| Smart Coupon | Partially | Often this plugin works without a problem although we have seen some examples of issues. |
| Gift Cards | Yes | Known to have worked in the past, but cannot be guaranteed. |
| Pre-orders | Yes | Known to have worked in the past, but cannot be guaranteed. |
| Mix and Match Products | Yes | Known to have worked in the past, but cannot be guaranteed. |
| Woo Subscriptions | Yes | Reported to be working by customers, but cannot be guaranteed. |
| WPOS (OpenPOS) | Partially | Generally known to work, but this plugin has bugs with discount handling and VAT. We've attempted to work around this to keep it working as much as possible with Breww, but there are still sometimes issues and we suggest avoiding this plugin. |
| YITH WooCommerce Custom Order Status Premium | Not supported | Breww needs to understand the order statuses of WooCommerce orders to determine how these are mapped to Breww, such as whether the order is fulfilled and/or paid. Custom statuses, unfortunately, render this not possible. We recommend avoiding custom statuses in WooCommerce and instead managing orders within Breww instead. |
| WooRewards | Partially | Generally works okay, but in some cases, refunds against orders that were discounted via this plugin are not handled properly and cannot be imported to Breww as the numbers on the order do not add up to the amount paid. |
Bundle/Mix & Match products
If you're using a plugin to allow customers to buy mix & match products, these tend to be imported with a line for the parent product (the mix & match product itself) and then each component as a separate line on the order. For this to work smoothly, you'll want to create a "Introduction to products " product in Breww and map this to the parent product in your integration product mapping.
