Containers at the brewery
To empty a container at the brewery (or another site), go to Containers -> View -> All containers, find the container in the list and open its page. From here, you can use the Actions -> Empty container button in the top-right of the screen.
Containers already with a customer
When returning your in-trade casks & kegs back to one of your sites, you have a few methods to choose from depending on whether you are using Breww's scanner app, another scanner, or just want to manually select what has been returned. These steps will return the containers as if they are empty and ready to be filled with another beer. To keep them filled for re-sale, see Return items to stock.
Using the Breww mobile app's built-in barcode scanner
If you are tracking your containers, we highly recommend using the Breww mobile app to return your containers from in-trade. Simply go to the app, click the Move stock tab at the bottom, select the Source location as **Returning empties from customers, **and your **Target location. **You will then see a Return containers button displayed, which will allow you to then scan the returned containers. They will then be immediately returned from in-trade and ready to be re-filled.
Using a USB/Bluetooth barcode scanner
You can scan your containers and input the scanner's data in Containers -> Actions & tools -> Return or move containers. If you've not yet configured your barcode scanners to work with Breww, please see the guide: Label printing and barcodes.
Manually (without scanning barcodes)
If you need to return a container manually without a scanner, you can also do this easily. If you have multiple containers to return and want to manually select which, simply go to Containers -> Actions & tools -> Return or move containers, select the containers returned, and choose where to return them.
You can also manually return a single container by going to the container via Containers -> View in-trade -> Select the container -> Actions -> Return containers.
Returning items to be re-sold instead
The above methods will always bring containers back into Breww as "empty". If you'd like to return containers from a customer as still filled and available to be re-sold, you can instead follow the guide at Return items to stock. Likewise, if you need to return smallpack or multipack cases, then please see the attached 'Return items to stock' guide.
