FAQs
Will I be charged for cancelled or deleted Trade Store orders?
The trade store is charged at a flat rate of 1% on all sales, but there is no charge for cancelled or deleted orders. You may incur the charge temporarily if your monthly bill has already been calculated prior to the order cancellation. In such cases, the amount will automatically be deducted from your next bill total.
Can I create my own custom Trade Store categories?
Yes, you can! Custom categories are created from Drinks and product tags. Our guide on Drink and product tags will show where these can be created. Once created, they will be displayed on your Trade Store as in this screenshot, where a tag of "New" has been created and applied to products.
Allowing a user to purchase on behalf of multiple locations
You can grant users the ability to place orders in the Trade Store on behalf of multiple customers in Breww. This is particularly useful when purchasing for different locations or businesses under a parent company.
- Create a customer in Breww for each location.
- For each customer, go to the Trade Store tab on their customer page.
- Send an invitation to the user's email address to grant them Trade Store access.
Once this is set up for each customer, the user can log into the Trade Store. At the bottom of the page, they will see the message:
"You’re ordering from [Your Business Name] on behalf of [Customer Name] (change)."
This allows them to seamlessly switch between customers when placing orders.
