How to add notes on orders/deliveries

Sales Bijgewerkt 13/11/2025 1 min leestijd

If you need to add additional and unique information on an order to be displayed on an invoice or any unique delivery instructions, you can do this by adding notes.

Adding a customer invoice note

You can add an invoice note to show on invoices for a specific customer by heading to the customer account and selecting More actions->Add customer invoice note. This note will be visible to the customer as they will be included on invoices and sales orders.

Adding an order note to a specific order

You can add an order note by heading to an order and selecting Notes->Order notes. Any order notes will appear on the invoice to your customer.

Adding a note for delivery for a specific order

Provided you have scheduled your delivery, you can follow the same process above, by heading to the order and selecting Notes->Delivery notes. This will add your notes or delivery instructions to the main printable delivery note, delivery manifest and delivery page on the mobile app version of Breww for the benefit of your delivery driver.

Adding a delivery comment to a customer

You can add a delivery comment to always show on all printable delivery notes to a customer, the delivery manifest and the delivery page on the app by going to a customer account, selecting Edit, entering the delivery comments, and selecting Save.

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