Adding stops and visits to delivery runs

Stops let you add a visit to an own-vehicle delivery run that isn't an order delivery. Typical examples are collecting a purchase order from a supplier, setting up equipment at a customer, or dropping off paperwork. A stop has its own address, duration and optional arrival window, sits on a run alongside your deliveries, is included when the run's route is optimised, and is marked as complete once it's done.

You need the Deliveries permission to add, edit or complete stops.

Adding a stop

You can add a stop from three places:

• A delivery date - go to Deliveries, open the date, then choose Actions -> Add a stop/visit. The date and site are filled in for you.
• A customer or supplier - on their page, choose New -> New delivery stop. The customer/supplier and their delivery address are filled in for you.
• A purchase order - choose Arrange a collection. See Collecting a purchase order below.

The form has these fields:

• Stop type - choose Stop for a general visit, Collect purchase order to collect goods from a supplier, or Overnight rest to rest a vehicle overnight on a multi-day run (see Planning multi-day delivery runs with overnight rests). The type can't be changed once the stop has been added.
• Name - what the stop is for, such as "Set up bar at summer festival". This is what you'll see on the run.
• Date - the day of the stop.
• Customer/supplier - optional. Link the stop to a customer or supplier so you can see who it's for.
• Order - optional, and only for your own records. Once you've chosen a customer, this list only shows that customer's orders.
• Address - where the stop is. This is filled in from the customer/supplier, order or purchase order you link, and you can enter any address to override it.
• Duration (minutes) - how long the vehicle spends at the stop.
• Arrival window start and Arrival window end - leave both blank if the stop can happen at any time. Set both to the same time for a fixed arrival time.
• Notes - anything the driver needs to know.
• Site the run departs from - the site whose runs the stop belongs to.

If you link a customer and an order, or a supplier and a purchase order, they must match. Breww will tell you if you pick an order or purchase order that belongs to someone else.

Collecting a purchase order

When you need to collect goods from a supplier yourself, open the purchase order and choose Arrange a collection. Breww opens the stop form with:

• Stop type set to Collect purchase order
• the purchase order, supplier and supplier's address filled in
• the purchase order's delivery date as the date, as long as that date hasn't already passed
• the purchase order's Site delivered as the site the run departs from

The Name is optional for a collection. Leave it blank and the stop is shown as "Collect purchase order" followed by the purchase order number.

Stops on the deliveries page

Stops appear in your own-vehicle deliveries for their date with a pink Stop badge, alongside your deliveries and uplifts. You can put a stop on a run in the same way as a delivery, and stops are included when you optimise routes. On the run and its map, a stop is a numbered drop like any other.

If a stop is linked to a customer, any vehicle attributes that customer requires also apply to the stop, so it's only routed to a suitable vehicle. With the Advanced Deliveries addon, the stop's arrival window is taken into account when optimising.

Viewing and editing a stop

Use the view button on a stop's row to open its page. This shows the address, date, arrival window, estimated arrival time and run, along with the duration, linked customer/supplier, order and purchase order, the site, notes, and who arranged the stop and when. Use Prev and Next to move between the drops on the same day.

To change a stop, use the pencil button on its row, or Edit stop on its page. You can edit a stop until it has been completed or its run has been locked.

• Changing the stop's Date or Site the run departs from takes it off its current run, as a run is for a single date and site.
• Changing the address, duration or arrival window keeps the stop on its run, but the run's arrival times no longer apply. Optimise the run again to get fresh times.

Completing a stop

On the stop's page, the Completion card lets you add optional Completion notes, such as what was collected or who was seen, then select Mark stop as complete. The card then shows when the stop was completed, by whom, and the notes.

Drivers can also complete stops from the Breww app, adding a note as they do.

With the Advanced Deliveries addon, the Photos card on the stop's page lets you upload photos, and drivers can take photos of a stop in the Breww app. Find out more about Advanced Deliveries.