Introduction to deliveries
Breww's deliveries section allows you to track your pending deliveries, organise you them into routes, prepare which items need to be loaded onto vans and take signatures on the road.
A delivery area in Breww is a collection of postcode "outcodes". Outcodes are the first part of a UK postcode - e.g. the outcode for `AL1 1AA` is `AL1`. Breww then uses these to automatically assign customers with matching outcodes to the areas, so making sure order delivery days are always correct is a doddle and updating which customers are on them is automatic! You can also define on which days and how frequently you deliver to each area.
Breww will organise your deliveries by delivery date, and comes with a number of simple yet powerful features to help manage deliveries for each date.
To begin you will need to set-up your vehicles in the vehicle section of deliveries. Once set-up you can take full advantage of Breww's AI routing and delivery allocation engine.
On a delivery date, simply click the "Breww AI route optimisation" button, and Breww will allocate your deliveries to your available vehicles and then create optimal routes for each vehicle.
Manual changes can easily be made to both the delivery allocations and the vehicle routes. Just click on the desired vehicle's icon next to each delivery to override Breww's optimised allocation, or to change route order select the Vehicle Run on the top bar and click "Enable manual sorting".
If a vehicle is making multiple runs that day, you can specify that by clicking the arrows in the "Run" column to designate the run number.
Assigning casks or kegs to deliveries
Selecting a delivery will allow you to view full details of the delivery and assign specific casks/kegs to the delivery where required and handle container tracking. There's two common methodologies for handling containers on deliveries:
- Assign individually before leaving the brewery - You assign all deliveries/orders the specific containers before leaving the brewery. Breww will generate barcode labels which can be fixed to the containers at the time, meaning there's no messing around with labels whilst on the road or at customer's addresses. The trade off is that (depending on how full the van is) you'll need to organise putting the containers to be delivered first onto the van last. Two containers of the same beer are now specific to the customer and the correct one will need to be delivered.
Assign containers at point of delivery - You simply put the right number of each container onto the van before leaving the brewery and load them such that you can access some of each at all times. At the point of making the
delivery you assign any suitable container and apply the label then.
Or you can do a combination of the two options if you prefer.
Assigning casks/kegs to deliveries can be done by picking them manually from the list, using our mobile app for Apple iOS and Android or by using our USB/Bluetooth barcode scanning feature (find out more). Smallpack (cans/bottles) can be assigned manually if you want to manage this yourself or you can use our FIFO auto-allocation.
Once the delivery van has left the brewery, the deliveries should all be marked as having "left duty suspense" as the beer duty becomes payable at this point. Finally, the delivery can be marked as completed. If the delivery fails for some reason (e.g. there was no-one there to accept delivery or the beer to spoiled on-route) you can mark is as failed and your beer duty return will be updated accordingly. Don't worry, Breww won't have you paying unnecessary beer duty.
Mobile app for Apple iOS & Android
Our mobile app relies on the deliveries having been organised into runs (assigned to a vehicle) and then allows for a simple on-the-road management, including:
- Viewing the next delivery to make and which deliveries have already been completed
- Launch navigation to the delivery address in your choice of Google Maps, Waze and Apple Maps (platform and app availability dependent)
- Click to call the customer
- Cask, keg & smallpack beer assignment with built-in barcode scanner
- Stock item assignment
- Signature capture
- Delivery completion
Breww can also handle customer collections of their orders. Simply mark the order as a collection instead delivery and the date it's expected to be collected. On the deliveries dashboard you'll be able to see any pending collections too.
Delivery driver manifest
This is a simple printer-friendly PDF showing all deliveries on a day/area, the customer names & addresses and the items. There's also a aggregate items list showing the total quantity of each product on the manifest.
On-screen signature collection
On screen signatures can be collected using a touchscreen device like a mobile phone or tablet. Delivery drivers can collect signatures on-the-go to be securely saved against the delivery note and/or the order. The option will be shown once the delivery has been marked as successful.
Payment on delivery
Once a delivery has been completed, the driver can record that they have received a payment (cash or otherwise). This will be recorded against the order and delivery (and synced to your accounting platform if you use one of our partners). We've a report to allow easy payment reconciliation once a delivery driver has returned to the brewery.
If you have a Maxoptra subscription for route planning, Breww can push your deliveries up to their platform for route planning optimisation. Configure your Maxoptra settings in Breww's delivery settings and then using the delivery export tool.
Barcode scanner assignment
Our recommended solution for barcode scanning is to use our mobile app (see above), however if you prefer to use a USB/Bluetooth barcode scanner we also support this process. Please see our dedicated guide to label printing and barcode scanning in Breww.